BABEL: Gamified Training On Interpersonal Communication
Learn the key skills of recognizing different communication styles while being able to best respond to individual personalities.
BABEL stimulates effective learning in multiple levels of training by allowing users to practice the key skills necessary for successful interpersonal communication.
- Learn the characteristics of each communication style.
- Recognize the limitations of the speaker’s communication style.
- Use interpersonal communication stimulators.
Use the RISE model to analyze conversations in a structured way and develop yourself step by step.
Approximate training duration: 3-5 hours.
Gamification Storyline
Take on the roles of Mike Sullivan and Anita Hopkins, two award-winning architects in the field of building with sustainable construction materials. Join these western architects on an adventure and coach them to success in Shanghai. The goal is to build the most eco-friendly skyscraper in the world. Your ability to communicate effectively with others on a diversified team will determine whether the tower can be completed on time.
Communicating effectively is not an innate talent that some people have and others don’t; it’s something that anyone can learn and practice. In this training, you’ll learn strategies to help you improve and master your interpersonal communication skills. In the Serious Business Game, we will show you techniques on how to effectively communicate your message professionally to a team in the workplace.
In the process, we explain how to overcome potential communication problems with your colleagues and your supervisor. Additionally, we show you how to master tricky situations, handle interruptions, respond to critical feedback, and communicate across cultural boundaries.
BABEL is currently available in the following languages: English, German, French, and Spanish.
Characteristics of the Gamified Training
- Game-based didactic methods
- Applicable and practical content on interpersonal communication skills
- Results-oriented learning with revolutionary gamification technologies
- Simulations for experience-based learning
- Flexible, intuitive to use, fast, and easy to train
- An exciting gamification storyline that facilitates targeted and experiential learning
- A unique learning experience
Methodology
The developed, game-based learning method is a combination of three elements:
- High-quality content equivalent to a two-day, on-site course with a strong, practical focus that is useful and directly applicable to the work
- The use of gamification techniques in terms of storytelling, ranking motivation, scoring, different learning and game levels, and incentives through recognition and awards. This makes the training a motivating and exciting learning experience, which directly promotes the intrinsic motivation to learn alongside your employees
Practical exercises that allow you as a participant to practice directly in a safe and motivating environment and to implement the practical knowledge. You will receive detailed feedback in the form of individual learning loops
Knowledge and Skills
With the help of the realistic simulations and characters in BABEL, you can succeed in effectively absorbing knowledge. The gamified training elements stimulate a systematic, didactic learning process.
This allows you and your employees to practice, as participants, the key skills and concepts necessary to best identify and analyze interpersonal aspects in communication. You can expect to learn the following:
- To be successful in communicating with others, it is very important to be clear and concise, make sure the timing and setting is appropriate, and always be assertive.
- Many times, we only focus on our way of seeing things and lose touch with the people around us. Consequently, our message goes nowhere. Thus, conflicts and misunderstandings arise that could damage our relationships. Ineffective interpersonal communication can affect outcomes, both personally and professionally.
- Learning to recognize the type of person we have in front of us so that we can anticipate their concerns and motives, way of interacting, conversational pace, and norms is fundamental.
- We will delve into different styles of communication, common mistakes that you should avoid, and ways to facilitate communication more easily for each style. We also teach you some tricks to interact more effectively.
Additional integrated skills for learning in the Serious Business Game:
BABEL stimulates effective learning by allowing users to practice the main skills necessary for effective interpersonal communication, such as:
- Interpersonal relationships, effective communication, assertiveness, empathy, flexibility, self-control, self-awareness, conflict management, leadership, impact and influence, negotiation, and focus
- Continuous learning, coaching, integrity, change management, initiative, teamwork, coordination, customer service, problem-solving, and stress tolerance
Objectives | Why BABEL?
Babel is designed for all audiences, especially those who want to improve their interpersonal communication and develop a better understanding of others in order to be successful in their personal and professional relationships. Thanks to this course, you will:
- Know the four types of interpersonal communication and their characteristics
- Learn to recognize different communication styles
- Discover what things you should avoid saying and what things you should emphasize while speaking with differing types of people
- Practice communication in various circumstances and situations while making sure to be aware of others’ feelings and concerns
What Are the Requirements to Get Started?
- The only thing you need to get started is a device with internet access.
- You can access our performance-optimized business game platform at any time from anywhere in the world via your individual user profile or integrate the business game training into your LMS (Cornerstone, Moodle, SAP Success Factors, etc.).
- You will receive regular reports on the progress of your participants and training groups. This allows you to always have an overview of how everyone is doing and motivate your team in a goal-oriented manner.
